Los Angeles Branch

9926 Pioneer Blvd Suite 106

Santa Fe Springs, CA 90670

Tel: 1-866-345-1277

Fax: 562-222-4198

PPO License: 12497

Email and Directions


4221 Wilshire Blvd, Suite 392

Los Angeles, CA 90010

Directions

"I know my officers so well that I know them by voice. We've worked so closely together over many years, I know which agent is the best for a client location"

 

Felix Guerrero

Cypress Security Branch Manager

Branch Manager:

Felix Guerrero

 

fguerrero@cypress-security.com

Direct: (310) 692-3507

Bio:

Felix Guerrero has worked in the security industry for over twelve years, spending most of his career as a project start-up manager, operations manager, and training administrator.

  • Read Full Bio

    Expertise

    Security Operations, Security Training Plans, Leadership and Management, Firearms, High Risk Security Programs, Security Patrol Procedures, Loss Prevention Strategies, Security Operational Support and Oversight, Weapons of Mass Destruction, Public Relations, Public Safety, Premises Liability, Officer Safety

     

    Education

    Metropolitan High School, Rio Hondo College, Firearms Training Academy

     

    Certificates/Affiliations

    BSIS, FEMA, DSMA, CPI FEMA: Basic Workplace Security Awareness; FEMA: Workplace Violence Awareness; FEMA: Active Shooter; FEMA: Introduction to the Incident Command Center; Downtown Security Manager's Association; Certified Firearms Instructor

    Felix Guerrero has worked in the security industry for over twelve years, spending most of his career as a project start-up manager, operations manager, and training administrator. He joined Cypress Private Security in 2009 and is now the client manager at the CPS Los Angeles branch office located in Santa Fe Springs. Possessing an astute understanding of client needs, Mr. Guerrero prides himself on providing superb customer service and works tirelessly to address and remedy any operational issues.

     

    As a certified firearms instructor, Mr. Guerrero understands the gravity of responsibility. His years of experience have enabled him to oversee high risk security operations staffed by armed officers, and his expertise in defusing conflicts has allowed him to minimize the threat of incidents. With Cypress, Mr. Guerrero manages 40 armed guards in the Los Angeles area.

    In addition, Mr. Guerrero gained deep insight into the inner workings of managing, training, and developing staff. He has overseen relevant security projects in the retail and logistics industry at Technicolor Distribution Center, APL Logistics, Menlo World Wide, and HP Logistics. Under his guidance, his teams consistently aided clients; loss prevention programs, reducing theft and recovering merchandise.

     

    Mr. Guerrero is a firm believer in teamwork. As a member of the Downtown Security Manager's Association, an organization of security and law enforcement professionals recognizing homeland security efforts in L.A. Together, members exchange information and share best practices for mutual benefit. The synergy produced by mutual cooperation transcends negative stereotypes occasionally found in the security industry.

     

    Whether providing security services for government municipalities or private companies, his history clearly demonstrates a pattern of success.  Mr. Guerrero's attitudes and experience make him a dependable and trusted frontline contact for all domestic security operations.

Business Development Manager:

Jose Hernandez

 

jhernandez@cypress-security.com

415-760-8116

Bio:

Jose Hernandez joined Cypress Private Security in 2014. Previously, he was an operations manager at AlliedBarton, supervising approximately 2500-3000 contract hours per week.

  • Read Full Bio

    Expertise

    Business Development, Security Operations, Security Assessments, Security Training Plans, Customer Service, Supervision and Management Leadership, Medical/Healthcare Security Services, Client Relations


    Education

    East Los Angeles College (Admin. of Justice Associate in Arts)


    Certificates/Affiliations

    American Red Cross: First Aid, CPR, AED; FEMA Emergency Response; Childrens Hospital Los Angeles; MOAB; Weapons of Mass Destruction

    Jose Hernandez joined Cypress Private Security in 2014. Previously, he was an operations manager at AlliedBarton, supervising approximately 2500-3000 contract hours per week. He managed multiple teams of officers and supervisors and also handled administration duties, scheduling, payroll, training, and employee development. He also maintained relationships with clients. With such a great amount of managerial experience, he is well-suited for the role of business development manager, and he enjoys fostering camaraderie between Cypress and our clients. His specialties include leadership and management, customer service, and compliance. One of his many talents is the ability to provide a great deal of attention to each individual client, as he builds each client relationship with the Cypress management team. With his experience with security operations and management, he understands client needs as they relate to security protocols. Mr. Hernandez has also served in a managerial capacity for the security programs at the Childrens Hospital LA (1900 contract hours per week) and Akal Security, Chief Medical Division (multiple medical/healthcare centers, responsible for approximately 15,000 contract hours per week). He has been working in the private security industry since 1995. He is responsible for all areas of business development and takes a long-term approach to cultivating business partnerships with clients, ensuring a customized security program that meets their needs.

Client Manager:

Crystal Escarcega

 

cescarcega@cypress-security.com

Direct: (310) 714-0605

Bio:

A nine-year veteran of the security industry, Crystal Escarcega has been with Cypress Private Security since 2009.

  • Read Full Bio

    Expertise

    Security Operations, Security Assessments, Security Training Plans, Customer Service, Supervision and Management Leadership, Critical City Infrastructure Security Programs, Client Relations

     

    Education

    Rosemead High School 1997-2001 Diploma

     

    Certificates/Affiliations

    American Red Cross: First Aid, CPR, AED Firearm Training Academy: BSIS Guard Card, Exposed

    Firearm Permit, Baton PR24, Tear Gas

    A nine-year veteran of the security industry, Crystal Escarcega has been with Cypress Private Security since 2009. She has spent most of her career as a contract liaison and administrative assistant. As she grew in her professional roles, she developed excellent leadership skills which allowed her to successfully supervise a number of important security operations in a variety of markets.

     

    She has overseen security operations for well over 400 hours for the Los Angeles City Department of General Services. Sites under her leadership include city housing authority properties and Metrolink facilities. She organized and led security operations at these sites, ensuring that the city's critical infrastructure was safe. Ms. Escarcega also supervised operations at other sensitive facilities including court buildings for adjudications. Because Cypress values genuine partnerships, her duties included weekly meetings with various client teams to discuss any security-related topics and receive feedback.

     

    In addition to the Department of General Services, Ms. Escarcega has also supervised the Los Angeles Department of Water and Power. In her role shepherding the DWP contract, she had direct authority over 50 CPS security officers and five field supervisors. She led weekly meetings with her staff, checking protocol and holding training sessions when necessary.

     

    In her position as a quality control manager, Ms. Escarcega is very serious about her role in maintaining quality service for each site. She regularly visits her sites to conduct trainings and assess site safety. She makes certain that all CPS officers are performing up to our usual high standards. Through her proactive leadership, involved customer care, and all-around dependability, Ms. Escarcega has proven to be an asset to Cypress.

Quality Control Manager:

Los Angeles Quality Control Management (QCM)

 

laqcm@cypress-security.com

Direct: (310) 692-3502

MEET OUR TEAM

Cypress Private Security ©2018